Technical Lead - Infrastructure Delivery
Remote
Full Time
Experienced
Technical Lead- Infrastructure Delivery
This is a fully remote role
PURPOSE:
The Technical Lead serves as the bridge between high-level solution design and hands-on delivery execution. This role translates sales and architectural concepts into clear, actionable technical plans for engineering teams. The Technical Lead partners with solution architects, clients, and delivery engineers to define configuration standards, develop implementation guides, and ensure consistent, high-quality solution delivery across cloud and infrastructure projects.
RESPONSIBILITIES:
MINIMUM SKILLS, EDUCATION AND EXPERIENCE
PREFERRED SKILLS, EDUCATION OR EXPERIENCE
Starting Compensation: $120,000/year
The salary for this position is commensurate with experience, skills, and qualifications. The range is intended to reflect our commitment to attracting top talent, and the final offer will be based on factors including, but not limited to, the candidate's previous experience, expertise in the field, relevant certifications, and the specific requirements of the role. In addition, internal equity, market trends, and geographic location may also influence the final salary.
Along with a competitive salary, we offer a comprehensive benefits package, including health, dental, and vision insurance, retirement savings options, flexible time off (FTO), and professional development opportunities. We are open to discussing compensation and benefits further during the interview process to ensure alignment with the candidate’s expectations and experience.
At Ascend Technologies we firmly believe that diversity, equity, and inclusion are not only fundamental values but also powerful drivers of innovation, growth, and success. We are committed to fostering an environment where every individual feels valued, respected, and empowered.
CORE VALUES
We are seeking highly motivated individuals who have the willingness and ability to demonstrate Ascend core values:
PHYSICAL DEMANDS:
Must be able to sit, stand, and bend for the duration of shift. The position is mainly sitting, with occasional lifting up to 50 lbs, such as laptop, server equipment, and, driving to the work site to meet with client(s).
This is a fully remote role
PURPOSE:
The Technical Lead serves as the bridge between high-level solution design and hands-on delivery execution. This role translates sales and architectural concepts into clear, actionable technical plans for engineering teams. The Technical Lead partners with solution architects, clients, and delivery engineers to define configuration standards, develop implementation guides, and ensure consistent, high-quality solution delivery across cloud and infrastructure projects.
RESPONSIBILITIES:
- Translate conceptual sales solutions and architectural designs into detailed technical tasks and delivery plans.
- Collaborate with Solution Architects, Delivery Engineers, and clients to ensure alignment between design intent and practical implementation.
- Develop and maintain standard configuration guides, templates, and technical documentation.
- Serve as a decision-maker on technical standards, ensuring solutions align with organizational best practices and scalability requirements.
- Review proposed engineering solutions for accuracy, feasibility, and adherence to standards.
- Provide technical leadership and mentorship to delivery engineering teams.
- Participate in solution reviews, quality assurance checks, and continuous improvement initiatives.
- Support pre-sales or scoping discussions as needed to validate clear expectations from SOW agreement to client onboarding.
- Identify opportunities to streamline delivery processes and improve technical consistency across engagements.
MINIMUM SKILLS, EDUCATION AND EXPERIENCE
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field (or equivalent experience).
- 8+ years of experience in technical solution design, systems engineering, or related IT delivery role.
- Ability to obtain and maintain industry standard professional-level certifications such as below:
- Cloud solutions: M365, Azure, AWS, GCP or hybrid
- Virtualization: VMware, Citrix, Hyper-V
- Converged & Hyper-Converged Infrastructure
- Microsoft: Windows Server, MCSA, MDE/MDO
- Strong understanding of solution architecture principles and delivery lifecycles.
- Strong written communication and documentation skills.
PREFERRED SKILLS, EDUCATION OR EXPERIENCE
- Experience with O365/Azure cloud platforms, AWS, networking, server administration and enterprise infrastructure technologies
- Working knowledge of automation, scripting, or orchestration tools.
- Experience in following tools:
- Logic Monitor
- ServiceNow
- MSFT Suite – (Example InTune)
- Apple Business Manager (ABM)
- NinjaOne or Kaseya VSA
Starting Compensation: $120,000/year
The salary for this position is commensurate with experience, skills, and qualifications. The range is intended to reflect our commitment to attracting top talent, and the final offer will be based on factors including, but not limited to, the candidate's previous experience, expertise in the field, relevant certifications, and the specific requirements of the role. In addition, internal equity, market trends, and geographic location may also influence the final salary.
Along with a competitive salary, we offer a comprehensive benefits package, including health, dental, and vision insurance, retirement savings options, flexible time off (FTO), and professional development opportunities. We are open to discussing compensation and benefits further during the interview process to ensure alignment with the candidate’s expectations and experience.
At Ascend Technologies we firmly believe that diversity, equity, and inclusion are not only fundamental values but also powerful drivers of innovation, growth, and success. We are committed to fostering an environment where every individual feels valued, respected, and empowered.
CORE VALUES
We are seeking highly motivated individuals who have the willingness and ability to demonstrate Ascend core values:
- Committed to Client Success: Our actions and our words always align with the best interest of the client.
- One Team: We work collaboratively to overcome challenges with humility and respect and do what it takes to find innovative solutions.
- Integrity: We are unquestionably committed to doing the right thing even when it is hard.
- Accountability: We hold ourselves and each other accountable for keeping our commitments to our clients, our communities, and one another.
- Transparency: We create open lines of communication with each other and our clients, fostering relationships founded on candor and trust.
PHYSICAL DEMANDS:
Must be able to sit, stand, and bend for the duration of shift. The position is mainly sitting, with occasional lifting up to 50 lbs, such as laptop, server equipment, and, driving to the work site to meet with client(s).
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