HR Generalist - Payroll & Benefits
Remote
Full Time
Experienced
HR Generalist – Payroll and Benefits
Reports To: VP, HR Department: Human Resources
Location: Remote Exemption Status: Exempt
Location: Remote Exemption Status: Exempt
PURPOSE:
The Human Resources Generalist will play a key role in the delivery of HR services with a strong emphasis on payroll processing, benefits administration, and HRIS management, while also supporting core HR functions including onboarding, compliance, employee engagement, performance management, and talent acquisition strategy. This position will support over 350 employees across multiple states and serve as the primary subject matter expert for payroll and benefits.
RESPONSIBILITIES:
Payroll & HRIS Administration
- Process multi-state semi-monthly payroll and any off-cycle payrolls for hourly and salaried employees, including imports of hours, bonuses, commissions, and all payroll adjustments.
- Ensure compliance with federal, state, and local payroll regulations, including garnishments, tax filings, and state tax registrations.
- Prepare responses to unemployment claims and represent the organization during hearings and appeals.
- Serve as the main point of contact for payroll vendor and Paylocity system administrator.
- Conduct internal audits and maintain data integrity in payroll and HRIS systems.
- Evaluate and implement payroll/HRIS system upgrades to drive efficiency and compliance.
- Generate scheduled and ad-hoc payroll and HR reports as needed.
Benefits Administration
- Manage all benefit program enrollments, changes, and terminations; ensure accurate deductions and carrier feeds.
- Review monthly benefit invoices for accuracy and resolve discrepancies with carriers.
- Lead annual Open Enrollment, including preparation of materials, employee communications, and processing elections.
- Serve as primary liaison for benefit vendors and employees for all inquiries and escalations.
- Conduct audits of benefit enrollments and dependent data; assist in quarterly and year-end audits including 401k, Workers’ Comp, and ACA reporting.
- Maintain compliance with benefit policies, eligibility rules, and regulatory requirements.
- Develop benefit education materials and lead wellness initiatives.
Generalist Responsibilities
- Support full employee lifecycle: onboarding, offboarding, employee changes, and employee relations.
- Partner with leadership on performance management processes and documentation.
- Address and resolve employee concerns, providing guidance with appropriate escalation.
- Maintain electronic personnel files and HR documentation.
- Lead and maintain HR process documentation and procedural improvements.
- Support the development of HR metrics dashboards and ongoing reporting.
- Collaborate with HR leadership on policies, compliance, and internal training initiatives.
- Assist in executing talent acquisition strategies including outreach, referral generation, and employer brand promotion.
- Conduct 90-day check-ins, stay interviews, and provide feedback to leadership.
- Participate actively in culture-building initiatives and support the Ascend Culture Committee.
Other duties as assigned by management or VP, HR.
MINIMUM SKILLS, EDUCATION AND EXPERIENCE
MINIMUM SKILLS, EDUCATION AND EXPERIENCE
- Bachelor’s degree in HR, Business, or related field required.
- 3–5+ years of HR experience with hands-on payroll and benefits administration.
- SHRM-CP, PHR, or CPP certification preferred.
- Experience with Paylocity or similar HRIS/payroll systems.
- Strong understanding of HR operations, benefits compliance, payroll regulations, and multi-state employment practices.
- Excellent organizational, analytical, and communication skills.
- Proven ability to handle confidential information with professionalism and discretion.
- Strong attention to detail, problem-solving mindset, and ability to work independently in a fast-paced environment.
- Proficient in Microsoft Office and reporting tools.
At Ascend Technologies we firmly believe that diversity, equity, and inclusion are not only fundamental values but also powerful drivers of innovation, growth, and success. We are committed to fostering an environment where every individual feels valued, respected, and empowered.
CORE VALUES
We are seeking highly motivated individuals who have the willingness and ability to demonstrate Ascend core values:
- Committed to Client Success: Our actions and our words always align with the best interest of the client.
- One Team: We work collaboratively to overcome challenges with humility and respect and do what it takes to find innovative solutions.
- Integrity: We are unquestionably committed to doing the right thing even when it is hard.
- Accountability: We hold ourselves and each other accountable for keeping our commitments to our clients, our communities, and one another.
- Transparency: We create open lines of communication with each other and our clients, fostering relationships founded on candor and trust.
PHYSICAL DEMANDS:
Must be able to sit, stand, and bend for the duration of shift. The position is mainly sitting, with occasional lifting up to 50 lbs, such as laptop, server equipment, and, driving to the work site to meet with client(s).
Salary Expectations: $70,000-$80,000
The salary for this position is commensurate with experience, skills, and qualifications. The range is intended to reflect our commitment to attracting top talent, and the final offer will be based on factors including, but not limited to, the candidate's previous experience, expertise in the field, relevant certifications, and the specific requirements of the role. In addition, internal equity, market trends, and geographic location may also influence the final salary.
Along with a competitive salary, we offer a comprehensive benefits package, including health, dental, and vision insurance, retirement savings options, flexible time off (FTO), and professional development opportunities. We are open to discussing compensation and benefits further during the interview process to ensure alignment with the candidate’s expectations and experience.
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